Customer satisfaction is an important priority for us. If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.
To qualify for a return, items must be unused, unwashed, undamaged, and returned in their original packaging. Items that do not meet these conditions may not be eligible for a refund.
Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within a reasonable timeframe.
Please note the following conditions:
- Shipping fees are non-refundable unless the return is due to a defect or an error caused by us.
- Customers are responsible for return shipping costs unless otherwise agreed.
- Certain promotional or clearance items may not be eligible for return.
If you receive a damaged or incorrect item, please contact us immediately at +1 (910) 984-2312 so we can resolve the issue promptly.